Legal notice
LEGAL NOTICE – MYSMARTCAT
Last updated: October 2026
This website and online store are operated under the trade name MySmartCat by:
Sagafil SRL
Rue de la Gare 10
4217 Héron
Belgium
Business Registration Number (BCE): 0832.891.191
VAT Number: BE0832.891.191
Email:
service.mysmartcat@hotmail.com
Trade name:
MySmartCat
1. WEBSITE OPERATOR
The MySmartCat website is operated by Sagafil SRL, a company registered in Belgium.
Sagafil SRL is responsible for the operation of the website, the online store and the commercial relationship with customers purchasing products through MySmartCat.
2. HOSTING PLATFORM
The MySmartCat online store is hosted and powered by Shopify.
Shopify provides the e-commerce infrastructure and technical services that allow us to operate the website and process online orders.
Shopify Inc.
151 O’Connor Street
Ground Floor
Ottawa, Ontario K2P 2L8
Canada
3. CONTACT INFORMATION
For any questions regarding the website, an order, a product, delivery, returns or customer service, you may contact us at:
service.mysmartcat@hotmail.com
4. PRODUCTS AND SERVICES
MySmartCat offers products for sale through its online store.
Product information, descriptions, photographs, specifications and prices are provided as accurately as possible.
However, minor differences may exist between the appearance of a product on a screen and the product actually received, particularly due to screen settings, lighting or manufacturing variations.
The essential characteristics and final price of the product are displayed before the customer confirms the order.
5. PRICES
Prices displayed on the MySmartCat website are shown in euros (EUR).
Unless otherwise stated, applicable taxes are included in the displayed price.
Shipping is currently free for orders delivered to Belgium and France unless otherwise clearly stated before checkout.
6. ORDERS
An order is considered placed when the customer completes the checkout process and payment is accepted.
MySmartCat reserves the right to refuse or cancel an order where permitted by applicable law, including in cases of payment problems, suspected fraud, obvious pricing errors or product unavailability.
Cancellation may be possible as long as the order has not yet been processed or shipped.
7. SHIPPING
MySmartCat currently delivers to Belgium and France.
Some products may be shipped directly by suppliers or logistics partners.
The use of third-party suppliers or logistics partners does not affect the customer’s legal rights in relation to MySmartCat.
For more information, please refer to our Shipping Policy.
8. RETURNS AND RIGHT OF WITHDRAWAL
Consumers may have a legal right of withdrawal in accordance with applicable European consumer law.
MySmartCat also applies the return conditions described in its Refund Policy.
Customers should contact:
service.mysmartcat@hotmail.com
before returning any product.
9. LEGAL GUARANTEE
Consumers benefit from the statutory legal guarantee of conformity applicable to consumer goods under Belgian and European law.
Nothing in these Legal Notices limits or excludes any mandatory consumer rights.
10. INTELLECTUAL PROPERTY
Unless otherwise stated, the content of the MySmartCat website, including text, graphics, logos, images, videos, product descriptions, layout and design elements, is owned by or licensed to Sagafil SRL.
Such content is protected by applicable intellectual property laws.
No part of the website may be copied, reproduced, distributed, modified or used for commercial purposes without prior written authorization, except where permitted by law.
11. TRADEMARKS AND BRANDING
The name MySmartCat, its logo, visual identity and associated branding elements may not be used without prior written authorization from Sagafil SRL.
Third-party trademarks displayed on the website remain the property of their respective owners.
12. THIRD-PARTY SERVICES
The website may use third-party services, including payment providers, logistics providers, tracking services, marketing tools and technical service providers.
These third parties may have their own terms and privacy policies.
MySmartCat is not responsible for the content or practices of third-party websites or services, except where liability cannot legally be excluded.
13. PERSONAL DATA
Personal data collected through the website is processed in accordance with our Privacy Policy and applicable data protection law, including the General Data Protection Regulation (GDPR).
For privacy-related questions, please contact:
service.mysmartcat@hotmail.com
14. COOKIES
The website may use cookies and similar technologies for essential site functionality, analytics, preferences and, where permitted, marketing.
Further information is available in our Privacy Policy and cookie settings.
15. LIABILITY
MySmartCat makes reasonable efforts to ensure that information available on the website is accurate and up to date.
However, the website may occasionally contain errors, interruptions or technical issues.
Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
16. APPLICABLE LAW
These Legal Notices and the use of the MySmartCat website are governed by Belgian law.
If the customer is a consumer residing in another European Union country, this does not deprive the customer of any mandatory consumer protection rights available under the law of their country of residence.
17. CHANGES TO THIS LEGAL NOTICE
MySmartCat may update this Legal Notice from time to time to reflect changes in our business, services or applicable law.
The latest version will always be available on this website.
18. CONTACT
MySmartCat
Sagafil SRL
Rue de la Gare 10
4217 Héron
Belgium
Business Registration Number (BCE): 0832.891.191
VAT Number: BE0832.891.191
Email:
service.mysmartcat@hotmail.com